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Restrict JSM project based on domain

Hi Everyone, 

We have 2 projects on our portal and one is for our IT team and the another one is for external customer.  Is there a way to restrict project on the portal based on domain ? 

It is ok If our employees view both the projects, but we don't want external customers to view the IT project on our portal. 

Thanks for suggestions in advance. 

2 answers

1 vote
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 26, 2023

@SheshaChandra You can currently use Domain-based restrictions but it is not at the project level. 

Here is a feature request that might be more of what you are looking for.  You can vote for it and follow it to see updates:

You can also submit a feature request here: if it does not meet what you are trying to do.

Hi @SheshaChandra 

I am ananjan from miniOrange.

We have a solution, SSO Integration with Helpdesks, which can possibly cater to your requirements.   

Just check it out once and feel free to let us know if this works for you!

You can raise a ticket here or contact me directly at for more information. 


Best Regards,

Ananjan Mishra

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