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Resolved date is not displaying in the issues

Nafeela Naflee
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February 9, 2024

 

Resolved date isn't appearing in the issues.

 JIRA 112.jfif

2 answers

1 vote
Perisic Nikola
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February 9, 2024

Welcome to the community @Nafeela Naflee !

These are the default placeholders when the issue was created and updated. If you want to have a resolved date included, you would need to:

  1. Create a custom field named Resolved Date which will also have the value of date picker
  2. Create an automation rule when the issue is transitioned to the Done status  and resolution is put to resolved - (this needs to be involved in your workflow as post function which will update the Done status with Resolved resolution) which will fill the Resolved date with the date when it was resolved - this would include adding additional smart values within the automation field which is {{now}}
0 votes
Hannes Obweger - JXL for Jira
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February 10, 2024

Hi @Nafeela Naflee,

just to add to Nikola's answer: If you would want to see the resolved date for lists of issues, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with many columns that aren’t natively available, including the resolved date (but also e.g. the time since resolved, and the time between created and resolved).

This is how it looks in action:

resolution-date.gif

As you can see above, you can easily sort and filter by the resolution date; you can also use it across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

This all just works - there's no scripting or automation whatsoever required.

Any questions just let me know,

Best,

Hannes

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