I have doubt that the "Resend Invitation" (regarding a customer inside of an organization) is working.
Let me tell you my scenario.
A customer had said they never received the invitation email. Over the course of a month or two I had used that resend button about four times for this individual. I told them to check their spam folder, but also I created a gmail account to test the resend function in a test organization.
That gmail account received the initial invitation when I added to the test organization. I waited an hour and then hit the resend button. It never received the resent invitation after waiting a couple days for maybe a delayed delivery. I deleted the account in user management and then added it back to the project and it received that invitation immediately.
So now I have doubt that any of the accounts that I have been resending the invitation has actually received them. Has anyone else experienced this? Am I not understanding something here?
The Resend Invitation button found inside an organization is bugged.
See JSDCLOUD-14570
Also i in my project have the same issue, i think that is a bug?
PLS @Samuel Gatica _ServiceRocket_ help us. With free version of my test portal i am not able.
There are 3 different buttons to resend the invitation. One of the buttons is bugged. The case I linked above is for this bugged button that is found when inside an organization.
yes, but the button exist so i am expected that work...
But ok, can someone fix it?