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Require comment upon field change.

Hi, 

I have a custom field, it is a dropdown with Yes or No. 

Users have the ability to edit this field on any ticket.

It is modifiable directly on the issue screen.

Is it possible to require a comment as soon as this field is changed to Yes? 

ex. I change the field (which defaults to No) to Yes. I want a pop up box to show, which requires me to enter a comment as to why I changed it to Yes. 

I do not want this to be part of the workflow, as the users can edit this field at any time. 

Is this possible?

1 answer

1 accepted

1 vote
Answer accepted
Ravi Sagar Community Leader Jan 27, 2021

Hi @lukec 

Possible but you would need an app for that. 

You can do that with the help of ScriptRunner behaviours. Take a look at this page to get read more about it.

Ravi

Cool thanks Ravi.. I have that app, looks like I need to upgrade it thought to get the Behaviours. Will give it a shot. 

Like Ravi Sagar likes this

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