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Require comment upon field change.

Hi, 

I have a custom field, it is a dropdown with Yes or No. 

Users have the ability to edit this field on any ticket.

It is modifiable directly on the issue screen.

Is it possible to require a comment as soon as this field is changed to Yes? 

ex. I change the field (which defaults to No) to Yes. I want a pop up box to show, which requires me to enter a comment as to why I changed it to Yes. 

I do not want this to be part of the workflow, as the users can edit this field at any time. 

Is this possible?

1 answer

1 accepted

1 vote
Answer accepted

Hi @lukec 

Possible but you would need an app for that. 

You can do that with the help of ScriptRunner behaviours. Take a look at this page to get read more about it.

Ravi

Cool thanks Ravi.. I have that app, looks like I need to upgrade it thought to get the Behaviours. Will give it a shot. 

Like Ravi Sagar _Sparxsys_ likes this

Hi lukec, Ravi sagar,

We have the similar requirement we need to make comment required when date picker field is modified.

Can you guys please provide me the script which you used for your requirement I can check once for my reference.

Regards,

Geethanjali.

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