Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Requesting to get jira cases API getting 500 Internal server error

Kanivelan Sivalingam
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 3, 2023

Hi Team,

As per our logs, we can see a few requests getting 500 Internal server errors from JIRA. We can see Jira-count & Jira-fifo API's getting 500 internal server errors since June month onwards. 

Jira-count API gets 500 internal server error after 57 minutes later. And also Jira-fifo api is getting 500 Internal server error after calling the Jira query. Attaching the error logs. Please let us know the reason for this error logs.




Log in or Sign up to comment
AUG Leaders

Atlassian Community Events