My company uses Google Workspace and our admin is intending to turn off IMAP access to all of the company's email accounts. My team has many email accounts configured as custom email request inboxes for our projects in Jira Service Management. I am trying to understand if turning off IMAP access to these email accounts will affect Jira's connection to the inboxes. Does Jira use IMAP, POP, or the Google API to connect to GMail currently? Does the Google API use IMAP or POP or some other method?
Thanks in advance.