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Replicating the 'Create Another' from assets to a portal request

Ste404
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July 8, 2024

Hi all,

I am trying to find a way that when a request is put in from the portal and the 'Create Another' checkbox is selected when the issue is created an automation will run, check if this is true and then present the user with the same request form to go through and put in another request?

 

Thanks

1 answer

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Raphael Lopes
Contributor
July 8, 2024

You can create an automation similar to the one in the image, try it out and let me know if it works.

 

Create Another.png

Ste404
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 8, 2024

Ah the plan is when the ticket is submitted, the automation runs does what it needs to and closes the ticket (they are transactional).  At that point I was hoping to find a way to do a URL redirect or something..  I know it's a stretch.

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