I reworded this question here in a new post. See comment.
https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-have-a-JSM-knowledge-base-that-is-private-to/qaq-p/2667196?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*
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