Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,260
Community Members
 
Community Events
176
Community Groups

Removing Slack Notifications/Threads for JSM Updates

Hello All,

I'm curious to know if there is a way to shut off Slack threads for ticket updates. 

Example: I work strictly out of JSM website and address tickets there. I constantly get Slack threads for each update. It's redundant and way too noisy. 

Any suggestions are much appreciated! 

1 answer

1 vote

@derek.duhaime -

If you are the full admin for your site and env, then you just need to turn off the integration between JSM/Slack.  This type of integration is not setup out of the box.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Thanks, unfortunately, that would turn it off for everyone, right?

I'm looking to do this just for me :/ 

@derek.duhaime -

Unfortunately, that will be the case based on my understanding.  You can either reach out to Atlassian Support (https://support.atlassian.com) or Slack support for further assistance to see if the Slack notification can be disable at the individual user basis.

Best, Joseph

Will do, thanks! 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events