Remove some options in Issue view.

Santhosh March 18, 2024

We have a problem in viewing removing some unwanted options when viewing it.

Screenshot 2024-03-19 104513.png

In this We don't need options like "Add form", Create and "Add Checklist" like that.
Is there an options for removing it by in-build JSM Cloud

2 answers

1 vote
Wojciech Wardaszko _HeroCoders_
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March 20, 2024

Hi @Santhosh

@Rebekka Heilmann _viadee_'s answer covers most of your question, but for that "Add Checklist" button I'd like to voice my concern.

By the looks of it, you're using one of our checklist apps (Issue Checklist Free, Issue Checklist Pro or Checklist for Jira | Enterprise. Uninstalling such an app will remove checklist functionality from all of your Jira instance which might not be the sought result.

If you're using Pro or Enterprise, you can utilize a feature called Custom View Checklist Permission to control who gets to see the checklist and the button, or you can advise the users to use the option to "Move Checklist to the right" from checklist's menu hidden under the ellipsis (...). This will remove the "Add Checklist" button without removing the features from your instance.

If you have any questions, feel free to reach out to us via our service portal.

Cheers!

0 votes
Rebekka Heilmann _viadee_
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March 19, 2024

Hi @Santhosh 

"Add Checklist" must be a Marketplace App. You can uninstall that.

"Add Form" is Jira Service Management functionality and shouldn't be available in standard Jira issues.

"Create" is native Jira functionality.

Any Jira native functionality cannot be disabled. Exceptions are any panels on the right, like the Devops integration. These can be deactivated per project in the Features section of the project administration.

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