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Remove Share with "No One" Option

Alya Melati Putri March 21, 2023

Hi, I was wondering, can i remove the share with "No One " Option and just keep my share with "Organization" option

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Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 21, 2023

Hi @Alya Melati Putri 

this is not possible, but you could default to sharing with the organization via the global JSM settings:

<your url>.atlassian.net/jira/settings/products/jira-service-management-configuration

Should new requests automatically be shared with a customer's organization?

Alya Melati Putri March 23, 2023

HI, @Kai Becker 

 

I found it! Thank you.

Like Kai Becker likes this

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