Hi.
I'm developing a referral tracking system inside Jira. Right now, the end-user must enter the patient demographics manually. What I would like to do is have the end-user put in the MRN#, which will make an API call to our EHR. The response would contain all of the necessary information, like address, phone number, PCP, etc.
Is there a way for Jira to fill fields in from a JSON response? Thanks.
- Michael
Technically you can do this by developing a Jira app in either the Connect or Forge platform: https://developer.atlassian.com/
However there's also the legal and data privacy aspect to consider.
I think I found a solution:
1. Setup ScriptRunner listener.
2. Make API call with Groovy script
3. Parse JSON response.
4. Update the Jira issue.
Hopefully, this will work... at least I have a direction.
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