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Remote API Access - EHR

Michael Gaskin August 21, 2024

Hi.

I'm developing a referral tracking system inside Jira. Right now, the end-user must enter the patient demographics manually. What I would like to do is have the end-user put in the MRN#, which will make an API call to our EHR. The response would contain all of the necessary information, like address, phone number, PCP, etc.  

Is there a way for Jira to fill fields in from a JSON response?  Thanks.

- Michael

1 answer

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marc -Collabello--Phase Locked-
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August 22, 2024

Technically you can do this by developing a Jira app in either the Connect or Forge platform: https://developer.atlassian.com/

However there's also the legal and data privacy aspect to consider.

Michael Gaskin August 26, 2024

think I found a solution:

1. Setup ScriptRunner listener.

2. Make API call with Groovy script

3. Parse JSON response.

4. Update the Jira issue.

Hopefully, this will work... at least I have a direction.

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