Refined is being closing on 31st May ?So any alternate to that.

t_sufyan_anis March 28, 2024

Refined is closing on May 31st. What should be done next? Is there something similar to Refined that's coming up or is there an alternative?

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Raj - Refined
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April 2, 2024

Hi all,

Raj from Refined here.

To clarify - contrary to the claim on the original post here, Refined is NOT closing on May 31st.

@t_sufyan_anis I'm not sure where this information about Refined closing comes from. Please let us know in case there's been any form of miscommunication, or if you have any questions for us - you can reach our support team over at https://help.refined.com/.

Best regards, Raj Sehmi (Refined)

 

Raj - Refined
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April 2, 2024

UPDATE:

Ah, my colleague showed me where this miscommunication might have occurred.

We're retiring a legacy feature from our apps on May 31st, to be replaced by a new updated iteration of the same. Read more here: https://help.refined.com/space/CLOUDDOCS/blog/5054922778/We%E2%80%99re+saying+goodbye+to+the+Layout+Editor

Hope this clears things up!

/ Raj (Refined)

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Ste Wright
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March 28, 2024

Hi @t_sufyan_anis 

I don't see any mention of this on their website - see: https://www.refined.com/for-jira-service-management

Who notified you it was closing?

Ste

John Funk
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March 28, 2024

Yep, that's my question. 

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John Funk
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March 28, 2024

Hi @t_sufyan_anis  - Welcome to the Atlassian Community!

Can you post more information about this closing? 

t_sufyan_anis March 28, 2024

As Refined is been closing till 31st May so i m finding an alternate to this

John Funk
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March 28, 2024

My question is how were you notified of this? 

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Joseph Chung Yin
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March 29, 2024

@t_sufyan_anis -

Welcome to the community.  Since Refined is a third party vendor, did you reach out directly to them for support?

In addition, what do you use this service for your env?  I am not seeing any announcement from that vendor's website regarding to closing news.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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