Refined is being closing on 31st May ?So any alternate to that.

[t_sufyan.anis]

Refined is closing on May 31st. What should be done next? Is there something similar to Refined that's coming up or is there an alternative?

[Raj - Refined · Accepted solution]

Hi all,

Raj from Refined here.

To clarify - contrary to the claim on the original post here, Refined is NOT closing on May 31st.

@t_sufyan.anis I'm not sure where this information about Refined closing comes from. Please let us know in case there's been any form of miscommunication, or if you have any questions for us - you can reach our support team over at https://help.refined.com/.

Best regards, Raj Sehmi (Refined)

[Raj - Refined]

UPDATE:

Ah, my colleague showed me where this miscommunication might have occurred.

We're retiring a legacy feature from our apps on May 31st, to be replaced by a new updated iteration of the same. Read more here: https://help.refined.com/space/CLOUDDOCS/blog/5054922778/We%E2%80%99re+saying+goodbye+to+the+Layout+Editor

Hope this clears things up!

/ Raj (Refined)

[Stephen Wright _Elabor8_]

Hi @t_sufyan.anis 

I don't see any mention of this on their website - see: https://www.refined.com/for-jira-service-management

Who notified you it was closing?

Ste

[John Funk]

Yep, that's my question. 

[John Funk]

Hi @t_sufyan.anis  - Welcome to the Atlassian Community!

Can you post more information about this closing? 

[t_sufyan.anis]

As Refined is been closing till 31st May so i m finding an alternate to this

[John Funk]

My question is how were you notified of this? 

[Joseph Chung Yin]

@t_sufyan.anis -

Welcome to the community.  Since Refined is a third party vendor, did you reach out directly to them for support?

In addition, what do you use this service for your env?  I am not seeing any announcement from that vendor's website regarding to closing news.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Klaudia Schön_Deviniti_]

Hi there,

I haven't heard about closing the Refined Theme, therefore, I strongly recommend you to contact Refined team directly because maybe it may be related to end of Jira Server, not to end of the plugin itself.

Nevertheless, I can recommend you one of alternatives called Theme Extension for Jira Service Management.

https://marketplace.atlassian.com/apps/1220300/theme-extension-for-jira-service-management?hosting=cloud&tab=overview

Of course, choosing the alternative depends on the need you'd like to address. If you'd like to discuss your requirements - you may book a short overview of the Theme Extension app (here) to see how it works in the practice.

Kind regards,
Klaudia