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We rated Jira as the best ticketing system. It will be the only external system accessible to our customers. With Refined we can professionally integrate this system into our corporate design.

The lack of a solution for the registration and login process as well as user profile editing destroys the important first impression of new users and undermines the overall professional impression.

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@Andreas Zimmermann -

What is your question for the community?  Please clarify so we can provide our assistance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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