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Redirect back to Refined Home Page From a Form

Kathleen Walsh May 17, 2024

Hello! I built a new Project/Help Center and am using Refined to pretty up the help center and make the flow a little easier for our end users. 

I'm running into a redirect issue with Forms and am looking for help. I want to make sure that when users open a form or try to access the Help Center that they are redirected back to the Refined page and not to the Jira Help Center page which is not polished. I'm struggling to find clear steps to do this on the support pages for Jira, Refined or with ChatGPT. 

Is there a simple way to make sure that the Help Center for a specific project always redirects to the Refined page? 

 

Thanks!

2 answers

1 vote
Teodora V
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2024

Hi @Kathleen Walsh 

I believe the fasted way to resolve this is to straight contact the Refined support team. I am sure they will help you in a timely manner :) 

Kathleen Walsh May 17, 2024

Thanks @Teodora V - No response from them yet and I am in a crunch that I need to get this done tomorrow. :-/

It seems possible - but I've spent the last 3 hours trying to figure it out to no avail. 

Teodora V
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 18, 2024

Oh gosh, probably the fact that it's the weekend doesn't help much. I messaged a Refined team member about your problem, I hope it resolves soon. 🙏 

0 votes
Raj - Refined May 20, 2024

Hi Kathleen!

Please excuse the delay with getting back to you on your support ticket - timezones and weekends.. 

Our support team is on it, and we'll be in touch on your ticket asap.

Best regards, Raj from Refined

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