Hi there,
Some doofus (no names) deleted all of the SLA reports from my service management project. Where can I find out how the standard SLA reports are defined so I can re-enter them?
Thanks
Hello Rick,
Here is a list of default SLA's in JSM
https://support.atlassian.com/jira-service-management-cloud/docs/what-are-default-reports/
Here you can find how to set them, you'll notice that documentation is for the server but it's the same in the cloud
And here is a general documentation about SLA's
If you need help re-creating a report or you need to create a custom report, just write and will help you.
BR, Olga
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