Hello Everyone,
Which smart value can be used in Automation for Jira Email to add recipient?
Like we use ${recipient.name} in customer notification.
Thanks in advance!
Hi Sal,
Any field containing a user, users or group can technically be used as a smart value to determine the recipient of an email in an automation.
Like @John Funk said, the obvious one are Reporter and assignee.
But maybe you added a field in your form asking to choose the "client" (the employee for who the request is placed). Or maybe you have a JIRA group associated to this issue (let's say an Assignment group).
Of course, if the recipient of your email is not in a field in the issue, you'll have to "hard-code" them in your rule.
Hope this helps !
Have a nice day.
Frederic Chartrand
FMX Solutions - Gold Solution Partner
Hi Sal,
I am not sure that you can do that with Automation for Jira. But you should be able to use Reporter and Assignee. How are you trying to send it to?
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