Queues > All open tickets (PARENT)

[Mark Jennings]

Hi,

I'm running a service management project and where I have the tickets showing I have the 'parent' field active to show a link to a trigger call, what I would like to do is for this to show the KEY and not the SUMMARY, is this possible?

TIA.

[Mark Jennings · Accepted solution]

This one can be ignored now - I amended the selected columns from PARENT to LINKED ISSUES. 

Thanks

[Ajay _view26_]

Hi Mark,

Welcome to the community!
All you need to do is go and edit the queue to select the appropriate columns to be displayed 

Cheers

Ajay

[Mark Jennings]

Hi Ajay, thanks for the reply - think my description wasn't on point.

As per the image, what I want to do is for the parent link text to show the trigger issue key.