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QR code missing from Jira Insight

g_delarosa July 27, 2021

Right now im using Jira Insight and im trying to set up a project that allows me to add devices and print label for each device, right now im following the instructions bellow but i can't seem to find any of those options, right now i tried going to objetc schemas-configure but there is no label option there and i also tried to look into each object to see if the qr code appears.

Mindville Documentation

https://documentation.mindville.com/display/INSCLOUD/How+to+print+QR+code+for+multiple+objects

 

Jira Documentation

https://confluence.atlassian.com/servicemanagementserver/printing-labels-and-qr-codes-1044784575.htmimage.pngimage.png

2 answers

1 vote
Caroline Bartle
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 19, 2022

Hi @g_delarosa - just an update that we have now shipped the QR code feature to Insight as part of Jira Service Management.

Documentation related to the feature can be found here: https://support.atlassian.com/jira-service-management-cloud/docs/print-qr-codes/

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 28, 2021

Hello @g_delarosa,

Welcome to the Atlassian Community!

When it comes to printing QR Codes, this option was only available on the Insight App (the add-on).

The Insight version available on Jira Service Management premium, currently, doesn’t have this option.

There is a feature request suggesting the implementation of this ability:

Please, click on vote and also watch to receive future updates.

​​Kind regards,
Angélica

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