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Will Livermore
Will Livermore
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Apr 24, 2023

Without a Marketplace app is there a standard way to print a QR code which when scanned opens up the Service Management ticket?

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Brant Schroeder
Brant Schroeder
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Apr 24, 2023

@Will Livermore Welcome to the Atlassian community

There are several QR code feature requests but none like you are asking for.  I would suggest submitting one here: https://jira.atlassian.com/secure/Dashboard.jspa 

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Joseph Chung Yin
Joseph Chung Yin
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Apr 24, 2023

@Will Livermore -

Welcome to the community.  Unfortunately, I am afraid not out of the box based on my knowledge and experiences without actual third party add-ons.  I would recommend you to contact Atlassian Support (https://support.atlassian.com) for further assistance and possible updates of this functionality ask, if any on their roadmaps.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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