Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Proxy URLs

Rudyard Hartstein
Rudyard Hartstein
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 7, 2024

Dear All

 

Nowadays we use Squid Proxy server and I would like to know which urls should I add on our whitelist for HelpCenter Portal

https://mbacgroup.atlassian.net/servicedesk/customer/portals

 

Thank you in advance

Kind regards

Answer
Watch
Like Be the first to like this
877 views

1 answer

0 votes
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 2, 2024

Hi @Rudyard Hartstein and welcome,

this is a builtin feature provided by premium and enterprise plans (https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/).

Because you are on a cloud instance I don't understand how you could use your own proxy server.

Hope this clarifies,

Fabio

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events