Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Proxy URLs

Rudyard Hartstein
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 7, 2024

Dear All

 

Nowadays we use Squid Proxy server and I would like to know which urls should I add on our whitelist for HelpCenter Portal

https://mbacgroup.atlassian.net/servicedesk/customer/portals

 

Thank you in advance

Kind regards

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 2, 2024

Hi @Rudyard Hartstein and welcome,

this is a builtin feature provided by premium and enterprise plans (https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/).

Because you are on a cloud instance I don't understand how you could use your own proxy server.

Hope this clarifies,

Fabio

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events