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Proxy URLs

Rudyard Hartstein
Rudyard Hartstein
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February 7, 2024

Dear All

 

Nowadays we use Squid Proxy server and I would like to know which urls should I add on our whitelist for HelpCenter Portal

https://mbacgroup.atlassian.net/servicedesk/customer/portals

 

Thank you in advance

Kind regards

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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April 2, 2024

Hi @Rudyard Hartstein and welcome,

this is a builtin feature provided by premium and enterprise plans (https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/).

Because you are on a cloud instance I don't understand how you could use your own proxy server.

Hope this clarifies,

Fabio

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