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Project Admin - Add, Change, Delete Request Types

Sam Fowler May 9, 2023

What additional permissions are required for a Project Admin to be able to add, change, delete request types inside of their project?

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Trudy Claspill
Community Leader
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May 9, 2023

Hello @Sam Fowler 

As per this document, the Project Administrators of the project can create new Request Types.

Note that is not the same as creating a new Issue Type. Each Request Type must be mapped to an Issue Type.

For Company Managed projects, on Jira Administrators can change the Issue Types available for a project. For Team Managed projects, the Project Administrators can change the available Issue Types.

Sam Fowler May 9, 2023

Thank you,

Found they weren't added to "Service Desk"

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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