Dear JSM community
I started 2 days ago to look into the REST API, but now I am stuck to use / extract the payload of my GET ISSUE request.
I have established for testing a very simple automation rule as follows:
When validating the GET ISSUE request: every thing seems fine, positive response and payload visible (I shortened the screenshot a bit):
When I try to write the payload down into the Audit log (or a comment in the ticket): the {{webResponse.body} seems to be empty:
What I am missing here? Hope someone can help me out.
Kind Regards, Rudy
Hello @Rudy Rohde
Correct syntax is {{webhookResponse.body}}
And subsequently {{webhookResponse.body.key}} or {{webhookResponse.body.fields.priority.name}} etc to reference the fields..
Hope it helps and accept answer if it solves your problem, thanks!
Dear @Kalyan Sattaluri
With {{webhookResponse.body}} or {{webhookResponse.body.key}} or {{webhookResponse.body.fields.priority.name}}...still the same result: nothing :(
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@Kalyan Sattaluri : YOUR ANSWER IS CORRECT
I just forgot now with the changed to delay the further execution till the GET method completed. Working now
Thanks a lot
Rudy
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Hmm. Strange. Can I suggest..
Instead of using smart value in the GET call, for test purposes, provide directly issue key like below and trigger the rule from an issue and log {{webhookResponse.body}} as you were and see if you getting results.
https://mbgroup-atlassian.net/rest/api/2/issue/TEC-90
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