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Problemas para modificar relator

Be December 22, 2021

Os usuários service desk, não conseguem selecionar o relator no item, mesmo com permissão. 

Permissão

jira.png

Campo

jira_campo.png

2 answers

0 votes
Rafael Moraes
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May 31, 2024

quero trocar um relator depois de ter recebido o chamado

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Fabian Lim
Community Leader
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December 23, 2021

Hi @Beatriz Diniz

esta funcionalidade é apenas para agentes de central de atendimento.

Obrigado

Alexandre Jaime Soares de Andrade
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April 5, 2023

Pelo que entendi é da central de atendimento, porém mesmo assim está dando erro.

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