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Problem with setting the default language

Adrian Miraszewski September 3, 2020

Hi,

I have a problem with changing default language in project. Everything has been checked but notification in "Status" in language change still holds up.

 

Best regards,

Adrian Miraszewski

2020-09-03_12h10_17.png2020-09-03_12h10_41.png

 

1 answer

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2020

Hello @Adrian Miraszewski

Welcome to the Atlassian Community!

I'm not familiarized with the Polish language so I may have misunderstood your screenshot, but it seems you are facing the following bug where the agent language is used for the status name in the customer notification:

Translated status doesn't work in customer notifications 

To confirm if that's the bug you are facing, can you ask the agent to set the same language as the customer in his profile and check if the status is properly displayed?

If that's the case, please vote and watch the bug to increase its priority and also receive notifications about its fix implementation.

Let us know if you have any questions.

Adrian Miraszewski September 7, 2020

H Petter,

I'm sending screenshots in english. Everything has been checked but notification in "Status" in language change still holds up.2020-09-07_09h23_56.png2020-09-07_09h24_22.png

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