Hi there,
I want to understand the standard version of the Problem Management Workflow in Jira more specifically. But I have some questions where you probably can help me:
I do not completely understand the difference between "Under Investigation" and "Under Review." I tried to understand the workflow better, so I researched on the Atlassian site and found the article I attached. But it didn't really help me because it doesn't really describe the different steps of the workflow and the different Status.
Could you help me with this?
Thank you.
Problem Management in Jira Service Management | Atlassian
