I am looking for a solution where users on my external team are not able to assign issues to my internal team. Is there a possibility this could be done using groups? I want users on my external team to be able to to assign issues to everyone who has access in our jira instance, “except” users on my internal team. Any ideas or guidance would be greatly appreciated!
@JayJuan Jones Are the external users all agents? How many internal and external users are there? Are there specific types of issues that are handled by internal vs external users?
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