Prefix fields based on user permissions on create issue screen

Arun.Kare August 23, 2024

 

Is there any way to prefix the certain fields in create issue screen based on user permissions.

2 answers

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Arun.Kare August 23, 2024

Hi Trudy,

We have a company managed project and when creating issues in create issue screen we don't want users to select a field drop down but it should be auto prefixed with static value based on user who is creating the issue or any other possible way to do that.

for example: I don't want x user to select drop field department but it should be auto prefixed based on any possible trigger with static value we defined for field department.

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2024

Hello @Arun.Kare 

Can you confirm for us the type of project in which you are creating the issues? You can get that information from the Type column on the View All Projects page under the Projects menu.

Can you share with us the problem you are trying to solve by adding those prefixes?

Natively Jira does not provide any functionality that could do that. If we understand the problem you are trying to solve then perhaps we can suggest an alternate solution.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2024

Do I understand correctly?

1. In your Issue Creation screen you have a field named department

2. You don't want the user to select a value in that field, but you do want that field to be visible.

3. Based on the user creating the issue you want to modify the value that will ultimately be set for that field.

 

If I have understood correctly I have these additional questions:

1. Why do you want to display the field to the user if they cannot modify its value?

2. If you are adding only a prefix to the value of the field, what other process is setting the remainder of the value for the field?

3. You said you want to prefix based on the user's permissions. Can you provide an example of those permissions and how you would determine to the prefix to use based on them?

Arun.Kare August 26, 2024

1.I would like to lock that particular board based on the department field by using that field in a board filter. I don't know if that makes more sense if i hide the field.

2. Is there any way we could use the automation rules to prefix it?

 3. To ensure that the problem is tagged to the appropriate board in the back end, let's say the user is a group named Department. I would like to validate that information by setting the department field to that particular department name using an automated rule.

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