Predictive Billing for Atlassian Cloud

Sean.Byrne
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September 23, 2024

I haven't seen this as a suggestion yet: Predictive Billing for Atlassian Cloud.

Org Admins create Jira and Confluence instances that grow in user counts. How can we predict this growth?

One way is to have a booking system setup for the administrators of each instance. They land on a JSM portal, and based on their user count growth (perhaps a graph and notification), they can request more licenses by a certain date. They make this booking for license growth, and this allows everyone to adapt with the corresponding SLAs setup. 

This could be set to a calendar on the Agent interface. 

Likewise, if a large amount of users has to be added by a certain date, this too could be booked ahead of time. 

This future billing could be automatically summarized for the entire Cloud instance, and categorized, along with a difference in costs between now and a certain date. 

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