Pre populate JSM Request Participants field

Jeff Roncone October 2, 2023

I am using a form that has a mutiuser picker field, that is linked to Request Participants JIra field. I would like to Prepopulate this in the form with users already chosen. Is this possible? 

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Mikael Sandberg
Community Leader
Community Leader
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October 2, 2023

The short answer is no, the fields on the form can not be pre-populated with data from the Jira field. The sync of the fields happens when the form is submitted, so you would then have to submit a blank form first on the request in order to populate it with data from the linked Jira fields.

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