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We are trying to send users to a new tool from a Portal Request Type and I'd like to do the following:
A form that has a drop down with user's location.
Depending on which location is selected, the form should display a canned text message with a link to the new tool and the user cannot submit a ticket.
I thought I could do it with Dynamic Forms for SM, but I'm not finding a good solution, unless I can populate a custom field with the text and have that display. I've tried Project Automation, but all of the actions are a comment or email of some sort.
Any suggestions would be appreciated.