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Possibility to restrict portal access to all the customer of a specific jira project as once

Vera Valshonok March 30, 2024

Dear Community, 

 

is there a way to restrict access to all the customers of one jira project to the portal.

I am dingo migration from one jira site to another and I'd like to restrict their access to the project while i am doing that.

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Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2024

Hi @Vera Valshonok 

You could restrict access to it, or hide it, during migration?

You can see how to do that here...

---

You could also try removing access by modifying the permission scheme:

  • Go to Project Settings > Permissions
  • Select Actions > Edit permissions
  • Remove "Service Project Customer - Portal Access" from the permission Browse Projects

Ste

Vera Valshonok March 31, 2024

Thanks Stephen, modifying permission scheme would relate to all the projects in my Jira site, not only specific project,correct?

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2024

Hi @Vera Valshonok 

It would if the permission scheme is used across multiple Projects.

In that instance, if you were going to use the permission scheme option, I would duplicate the existing scheme, make the change to it, then temporarily apply it to the Project you're migrating.

Ste

Like Vera Valshonok likes this
Vera Valshonok March 31, 2024

Thanks, really helpfull!

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