Possibility to restrict portal access to all the customer of a specific jira project as once

[Vera Valshonok]

Dear Community, 

is there a way to restrict access to all the customers of one jira project to the portal.

I am dingo migration from one jira site to another and I'd like to restrict their access to the project while i am doing that.

[Ste Wright · Accepted solution]

Hi @Vera Valshonok 

You could restrict access to it, or hide it, during migration?

You can see how to do that here...

• Limit Visibility: https://confluence.atlassian.com/jirakb/limit-jira-service-management-visibility-to-customers-on-portal-779160886.html
• Hide Portals: https://support.atlassian.com/jira-service-management-cloud/docs/hide-portals-from-your-help-center/

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You could also try removing access by modifying the permission scheme:

• Go to Project Settings > Permissions
• Select Actions > Edit permissions
• Remove "Service Project Customer - Portal Access" from the permission Browse Projects

Ste

[Vera Valshonok]

Thanks Stephen, modifying permission scheme would relate to all the projects in my Jira site, not only specific project,correct?

[Ste Wright]

Hi @Vera Valshonok 

It would if the permission scheme is used across multiple Projects.

In that instance, if you were going to use the permission scheme option, I would duplicate the existing scheme, make the change to it, then temporarily apply it to the Project you're migrating.

Ste

[Vera Valshonok]

Thanks, really helpfull!