Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Populating "Issue Links" with a URL from another custom field via Automation

J Harris
J Harris
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 19, 2024

Hi

When a support ticket has 'custom field A' populated with a URL to another Jira instance, I would like to transfer this URL to the "Issue Links" section via an Automation.

I have tried multiple JSON routes but the automation fails (Error while parsing additional fields. Not valid JSON.). Can anyone help me with the correct JSON please?

 

Thank you

Answer
Watch
Like Be the first to like this
31 views

1 answer

0 votes
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 19, 2024

Hi J Harris - Welcome to the Atlassian Community!

Can you share the rule that you have so far? And is the URL just a URL with an issue key in it?

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events