Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Plugin pricing - users in terms of agents or users in different roles?

Vera Valshonok May 22, 2024

Hi All, 

 

Please clarify , when i check monthly pricing on the jira Apps, a payment per user means that it will be payment per each internal user of JSM no matter which role he is in, or only agents?

 

Thanks!

1 answer

1 accepted

0 votes
Answer accepted
Gikku
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2024

@Vera Valshonok For Jira, the top most licensed product that you have subscribed is taken into consideration. If it is only JSM, then the number of JSM licensed agents is what is counted towards the app license. It has nothing to do with the project role. 

If you have a JSW plan also added and it has more number of licensed users than JSM, then it will be considered for the app billing. If a user has both JSM and JSW license, it will only be counted as 1.

More details can be viewed here Understand billing for cloud apps 

Vera Valshonok June 5, 2024

Thanks a lot

Like Gikku likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events