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Place affected services as a mandatory field

Ronaldo Rosales August 22, 2021

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Hello, I would like to know if there is the possibility of placing affected services as a mandatory field since that option is not shown as in other fields.

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Piotr Zadrożny _Eyzee_
Community Leader
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August 22, 2021

Hi @Ronaldo Rosales 

You can't configure a locked custom field such as Affected services. There is a workaround in Server/Data Center version but its not possible in Cloud due to lack of access to database. 

You can enforce a users to fill in this field using workflow validator during create transition like in following screen:

aaa.png

Check this documentation.

Best regards,

Piotr

Ronaldo Rosales August 23, 2021

Thank you very much for your explanation, it helps me a lot.

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