Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Picture in request form

Hi All,


There is any way to add pictures to form? I have a field called Serial No and very often the customer is not able to find the location of serial no. I want to add a photo of the product with info where serial np label is located.

Thank you for help.






1 answer

It's possible to add URLs to the Help and Instructions field, but I'm afraid that images will not work. As it uses wiki markup, I tried to add images but it shows an error, so the field does not support it. 

To add an URL you can use the format:


We use the link to provide instructions with images to our KBs.

I also believe that the app JSD Extensions provides this functionality.  

Thank you. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

170 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you