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Part of tempo functionality do not work

Emily Liu
Emily Liu January 31, 2023

Hi Team:

My tempo seems like can not let me to see my work. And  also it does not show in the top menu bar. Could you  please help me to fix this problem? Thanks in advanced.91675210617_.pic.jpg

WeChatb8c44f1bfb071a2551560f66d27fbfa0.png

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Emily Liu
Emily Liu January 31, 2023

Hi Team, my issue has been solved by my admin. Thanks

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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January 31, 2023

@Emily Liu can you please state here what was the problem? This would be useful for the community. Thank you!

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Emily Liu
Emily Liu January 31, 2023

the group jira-software-users supposed to be auto added after enabling Jira Software at above. don't know why Im not included. It fixed after adding to the group.MicrosoftTeams-image.png

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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January 31, 2023

Many thanks for providing the answer! This might help a lot of users with similar problems! I've marked your answer as accepted!

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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January 31, 2023

Hi @Emily Liu and welcome to the community,

There was an incident occurred on the 31st of January according to tempo status page https://status.tempo.io/

Can you please check that now is working properly?

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