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Parallel Approval and Multiple Approval

Hi Team,

We are using Jira Service Management Cloud!
I am looking for solution for Group/Parallel Approval.
So, we are in Go-Live situation, Can you quickly guide us for approval process.
Vinod Rathod


Thanks You so much for quick response!!! Mayur

I will check and get back to you.

Hi Mayur,

I have tested successfully and performed the following steps

  • Created one Group Picker Custom field "Multiple Approval".
  • Added  4 Users in that group
  • Added the filed in issue edit screen "Multiple Approval".
  • Then in the Workflow Approval status, I have added this group "Multiple Approval"
  • Then tested the flow and it's working fine as Parallel Approval.


Vinod Rathod

I am glad

Can you please accept the answer.


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