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Parallel Approval and Multiple Approval

Vinod Rathod September 26, 2021

Hi Team,

We are using Jira Service Management Cloud!
I am looking for solution for Group/Parallel Approval.
So, we are in Go-Live situation, Can you quickly guide us for approval process.
Regards,
Vinod Rathod

2 comments

Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 26, 2021
shailesh dhawale October 1, 2021

Hi Mayur,

We need Parallel Approval

Vinod Rathod September 26, 2021

Thanks You so much for quick response!!! Mayur

I will check and get back to you.

Vinod Rathod September 27, 2021

Hi Mayur,

I have tested successfully and performed the following steps

  • Created one Group Picker Custom field "Multiple Approval".
  • Added  4 Users in that group
  • Added the filed in issue edit screen "Multiple Approval".
  • Then in the Workflow Approval status, I have added this group "Multiple Approval"
  • Then tested the flow and it's working fine as Parallel Approval.

Regards,

Vinod Rathod

Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 27, 2021

I am glad

Can you please accept the answer.

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