Hi there,
is there a way to see which agents are currently logged in besides me?
It's not about forcibly controlling work behaviour - as we're all on the same level anyway (no manager <-> subordinate). Rather, it's about to see, which of my collegues we can assign Issues to on this day.
Hi there, is there a way to see which agents are currently logged in besides me? It's not about forcibly controlling work behaviour - as we're all on the same level anyway (no manager <-> subordinate). Rather, it's about to see, which of my collegues we can assign Issues to on this day. Thanks a lot in advance