Out Of Office Apps

Mason Bly July 15, 2024

Hi Everyone.
I'm looking for an app that allows agents to be notified when someone that is pinged in a ticket is Out Of Office. Do any of you know of an app that has this feature? I've seen ones that notify when agents are OOO but this would be fore anyone that is pinged... reporters, customer users, licensed agent users.... anyone. 
Thanks in advance.
Mason

1 answer

0 votes
Mark Higgins
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 4, 2024

Hi @Mason Bly 

Welcome to the community.

Do you have premium?

Reason I ask is that GLintech have created a small app, for Out of Office, that allows you to assign another person, for ticket assignment or approver assignment, should a person be on leave, and its based in Assets. 

So, it does not ping you, but it does allow you to manage OOO, in a simple way.

Its only new.

Screenshot 2024-08-05 163658.png

There are a dew others in the market place for OOO as well.

Hope this helps

Regards

Mark

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events