Hi @Administrador ,
Organization and Customers are added in a Jira Service Management Project. They are not added to the User.
If you are an admin to one of your Jira Service Management projects, you can click on customers. From there you can add customers and Organizations as needed.
I agreed with what Benjamin stated. Here are a few key references links in regards how to use the functionality properly -
https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/
Hope this also helps.
Best, Joseph Chung Yin
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.