Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Organization exists in another project

James Garvey May 6, 2020

I am setting up a new service desk project. When I added an organization, the site prompted that this organization exists in 1 other project. When I added users to that organization, the site prompted "The organization XXX is used in 1 other project. Customers you add to it can view requests shared with the organization and raise their own requests in those projects."

How do I find the other project that shares this organization?

2 answers

1 accepted

0 votes
Answer accepted
James Garvey May 6, 2020

Heard back from support, you cannot get at this information right now. Best thing to do is check each project individually and delete the erroneous organization(s) from the other service desk projects.  Here's the feature if you want to vote for it.

https://jira.atlassian.com/browse/JSDCLOUD-5683

1 vote
Radoslav Porizek March 18, 2021

I can see what are the other projects from the Jira Database. 

The mapping of organization ID and project IDs is the table: "AO_54307E_ORGANIZATION_PROJECT"

The organization name for a given ID is in table: "AO_54307E_ORGANIZATION"

The project name for a given ID is in table:  "project"

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events