The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Organization exists in another project

James Garvey
May 6, 2020

I am setting up a new service desk project. When I added an organization, the site prompted that this organization exists in 1 other project. When I added users to that organization, the site prompted "The organization XXX is used in 1 other project. Customers you add to it can view requests shared with the organization and raise their own requests in those projects."

How do I find the other project that shares this organization?

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
James Garvey
May 6, 2020

Heard back from support, you cannot get at this information right now. Best thing to do is check each project individually and delete the erroneous organization(s) from the other service desk projects.  Here's the feature if you want to vote for it.

https://jira.atlassian.com/browse/JSDCLOUD-5683

1 vote
Radoslav Porizek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2021

I can see what are the other projects from the Jira Database. 

The mapping of organization ID and project IDs is the table: "AO_54307E_ORGANIZATION_PROJECT"

The organization name for a given ID is in table: "AO_54307E_ORGANIZATION"

The project name for a given ID is in table:  "project"

TAGS
AUG Leaders

Atlassian Community Events