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Opsgenie integration with Jira Service Management

sebastian_barboza
sebastian_barboza Jan 05, 2023

Hi, I have a team for the Oncall integration for Jira Service Management, I create an Schedule and a team but the thing is that I cant seem to integrate that schedule, I also create an automation to assing tickets to the oncall members.

And when I go to the Jira Oncall this message popsup.

"You’re not a part of any on-call schedules

Contact an admin, add a new team or browse on-call schedules to get started."

Can someone help me?

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JONATHAN BOHLMANN
JONATHAN BOHLMANN Apr 27, 2023

ditto.  I had created two teams, both with integration with two separate JSM projects.  But the first (IT) schedule showed up in BOTH projects.  I removed the IT team, and now my other test project shows up as you indicated, even though my integration

integration.JPGproject oncall.JPGis setup with the project.

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