Opsgenie integration from Jira does not work for P0 tickets

Haseeb Khan October 7, 2024

I have an integration that is supposed to create an alert matching the priority of the jira ticket. But because opsgenie does not have a P0 priority, it defaults to a P1 opsgenie alert when we have a P0 ticket! How can I script it so From Jira to opsgenie it's (P3->P3 alert), (P2->P2 alert),(P1->P1 alert and (P0->P1 alert) ?

Screenshot 2024-10-07 at 3.51.24 PM.png

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events