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Operational and Product Categorization - Automation

Josh Olds January 5, 2022

Hey all, 

I am trying to automatically set the product and operational categorization via automation using edit issue, however, both are unavailable? 

How are you currently doing this and what is the syntax? 

much appreciated! :) Cheers

1 answer

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Answer accepted
Vishwas
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January 6, 2022

Hey @Josh Olds 

Welcome to Atlassian Community !!

Those fields are not available in the dropdown. But we can via edit them "Advanced field editing using JSON"

I just tried out for one of the fields.  Working fine. You have to add a piece of code as shown below in "More options" --> "Advanced fields".AA.png

Result:

AAA.png

Hope this helps !!

 

Regards,

Vishwas

Josh Olds January 6, 2022

Hey there Vishwas! 

Thanks for the helpful tip. Do you know the syntax for second tier ie Hardware - Mobile Phone, Hardware - Laptop?

Cheers!

Vishwas
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January 6, 2022

Hey @Josh Olds 

Do you mean like Cascading field ?

Regards,

Vishwas

Josh Olds January 9, 2022

Hey Vishwas, 

That's correct, tier 1 Hardware , tier 2 might have Mobile Phone or Laptop listed.

Vishwas
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January 9, 2022

Hey @Josh Olds 

Please use the JSON code like this in "Advanced field" option:

{
"update": {
"Product categorization": [
{
"set": {"value": "Hardware" , "child": { "value" : "Mobile Phone"} }
}
]
}
}

 Regards,

Vishwas

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