Open access - just to our staff

[Simon Teppett]

Hi

We have some JSM projects which have invited customers, and some which are open to the public.

Is it possible to create projects where only people who work in our company can access the portal to raise a ticket? It is not feasible to maintain a list of 1000+ internal customer users in JSM. 

For clarity - these users just need to access the portal and do not need full Atlassian licensed accounts.

I feel it must be possible to do this but I cannot work out how

Many thanks

Simon

[Mikael Sandberg]

Yes, that is possible. All you have to do set the channel access to restricted, and then add a group that includes all the people in the company as service desk customer under people.