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Only one (1) custom email??

Marta May 10, 2024

Hi there,

I saw in this article that we can add one custom email. Is this correct in all cases?? 

While we will be using the portal and hopefully direct email will decrease, we'd still like to have localized support emails like support@, soporte@, assistance@....

Are there any plans to allow more?

Thanks!

1 answer

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Dave Rosenlund
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 10, 2024

Hi, @Marta. This has not changed. And all of the related customer requests to change it did not gain enough customer votes for it to make it into the JSM road map.

Sorry 😕

 

-dave

Marta May 13, 2024

ok :(

How often do you revise feature requests votes? :)

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