Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Only one (1) custom email??

Marta
Marta May 10, 2024

Hi there,

I saw in this article that we can add one custom email. Is this correct in all cases?? 

While we will be using the portal and hopefully direct email will decrease, we'd still like to have localized support emails like support@, soporte@, assistance@....

Are there any plans to allow more?

Thanks!

Answer
Watch
Like Be the first to like this
97 views

1 answer

0 votes
Dave Rosenlund _Trundl_
Dave Rosenlund _Trundl_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 10, 2024

Hi, @Marta. This has not changed. And all of the related customer requests to change it did not gain enough customer votes for it to make it into the JSM road map.

Sorry 😕

 

-dave

View More Comments
Marta
Marta May 13, 2024

ok :(

How often do you revise feature requests votes? :)

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

    See all events