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One unique portal group

Alejandra González
Alejandra González April 8, 2021

Hi,

 

I would like to know why I can't have a single visible group portal with its 4 requests. It only appears as a group when I add a second portal group, but at the moment I only want to have one with 4 internal requests and it appears as a group.

 

Thank you

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Hernan Halabi - Elite IT Consulting Group
Hernan Halabi - Elite IT Consulting Group
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April 8, 2021

Hi @Alejandra González it's the expected behavior. The way I see it is that it there aren't different request categories (in this case groups) why would I want to set a single category for the ones I have? The category is implicit since there is no other option.

From the users perspective you would be adding one more click for something that doesn't have the option to pick anything else.

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Alejandra González
Alejandra González April 8, 2021

Great, thanks for your answer

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