Scope: (Jira Cloud) Service Desk projects
how do you deal with organising your screens for multiple request types at best ?
In general there are at least 2 options:
when you need to add a field for all issue type option 1 might be the best option.
However e.g. if you need to add Customfield - multi-line text field only to one request type it will be shown at all others as well (if you don´t go through all request type and hide the appropriate field)
For customisations the 2nd option might be better.
Is there any best practice ? This comes again in my mind as I am setting up a new project again and facing exactly this issue again
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