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On Kanban board,"This ticket is not part of an active sprint, therefore cannot be in progress"

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August 12, 2024

We are currently using KanbanBoard and whenever the team tries to move Tasks, Defects or Stories to in Progress they come back with this error from the Jira Administrator:

"This ticket is not part of an active sprint, therefore cannot be in progress"

 

What I tried, I tried to unselect Sprint on the Custom Field on the Card layout, but still the same error happens.

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John Funk
John Funk
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August 12, 2024

Hi Kubeka - Welcome to the Atlassian Community!

Can you share a screen shot of the whole board? Because that sounds like a Scrum board, not a Kanban board. 

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